How do I reset my Ooma base?
Connect a computer or router to the Base Station for additional setup options. Push down and hold for 10 seconds while plugged in to perform a factory reset of the device.
How do I reset my Ooma router?
Log into the Ooma page and go to internet settings. Assign an available static IP address, mask, and router(gateway) settings on the Ooma. The Ooma must be able to talk to the router to properly reset. Once you receive a “green” message that settings have been saved, goto the tools sections and reboot the Ooma.
How do I connect my Ooma to my wireless router?
Using an Ethernet cable, connect the HOME NETWORK port on the back of your Telo Base Station to a computer. Use the computer and open up a browser to setup.ooma.com. Click on the Wireless tab on the left side of your screen and follow the directions to connect the Telo Base Station to your home Wi-Fi network.
Why is setup Ooma not working?
If you are unable to connect to http://setup.ooma.com in Step 5 of the Quick Start Guide, try the following steps: Make sure your computer is connected via Ethernet to the HOME port of the Telo Base Station. Disable Wi-Fi on the computer you are using to connect to the Ooma Telo Base Station.
Why is my Ooma flashing purple?
Blinking Purple System Status Indicates your Ooma Telo is downloading a software upgrade. All services are unavailable. Do not unplug your Ooma Telo when it is in this state.
How do I reset my Ooma Voicemail?
You can access your initial setup by pressing the “play” button on your Ooma device. You can then change your voicemail settings (including your greeting and name) by connecting to your voicemail and then hitting the option “2” from the main voicemail menu.
How do I contact Ooma?
(888) 711-6662Ooma Inc / Customer service
Does Ooma work on WIFI?
Product Description. the ooma wireless + Bluetooth adapter enables your ooma Telo to connect to the internet wirelessly using your Wi-Fi network. This gives you the flexibility to install your Telo anywhere in your home where you have access to Wi-Fi.
How do I change my Ooma wireless network?
Configure wireless settings Browse to setup.ooma.com. Click on the Wireless tab on the left. Follow the directions on the screen to link the Telo to your home Wi-Fi network. You’ll need your wireless network name and password to connect.
Why is my Ooma blinking purple?
Does Ooma work on Wi-Fi?
Can I connect Ooma to router?
If your existing Wi-Fi router is separate from your Internet Service Provider’s (ISP’s) modem, as shown in the diagram below, then you can use it with Ooma Connect. This is usually the case if you purchased the router yourself.
Why is my Ooma Telo blinking red?
A blinking red Ooma logo means no internet connection. Signal is getting to the Telo, but the Telo cannot get to the internet. Make sure you have the Telo and the modem connected using the INTERNET port on the Telo.
Why are the lights on my Ooma device offline?
If your Ooma device is offline and these lights are turned on, it means that your Ooma Telo Base Station or Phone Genie can’t connect to the Internet. Your first step should be to review the setup diagram in the Quick Start Guide that best matches the setup in your house.
How do I know when the Ooma symbol is flashing red?
The Trash & Envelope lights go out and the bottom row (runway lights) starts scanning to the right. (sequence above may be slightly different with later firmware versions) 6. When the scanning stops, the Ooma symbol will began flashing Red.
How do I know if my Ooma service is up?
If your Ooma logo is a solid blue color, your Ooma service is up, but you may have hooked up your telephone incorrectly. Check to make sure that your phone is correctly plugged into the PHONE port on the back of your Ooma Telo Base Station or Phone Genie. The Ooma light on my Telo Base Station or Phone Genie is blinking red