How do I get my BT WiFi extender to work?
1 Plug in the extender halfway between your hub/router and the area you wish to extend wi-fi to. 2 Give the extender 20 seconds to boot up, then the range lights will scroll back and forth while it searches and connects to your router. After about 30 seconds, the flashing will stop and the signal quality will be shown.
Why is my BT WiFi extender not connecting?
Check the power socket is working and switched on. Check the extender is turned on (the On/Off button is on the top). If you need to access advanced settings, have forgotten your password or if the extender stops working you can reset it to its factory settings. 1 Make sure the extender is plugged in and switched on.
Why is my BT wifi extender flashing red?
If the light on the extender keeps flashing red for more than 1 minute after connection attempt. Check your hub/router is switched on and try moving your extender closer to it. If your device often loses internet access and the extender’s light is red because it is too far, try moving the extender to another socket.
What Colour should BT Hub be?
What do the lights on my BT Hub mean?
|Light status||What it means|
|Green||Your Hub is starting up|
|Flashing orange||Your Hub is connecting to broadband|
|Flashing purple||Your Hub is working but the broadband cable isn’t connected|
|Orange||Your Hub is working but isn’t connected to the internet|
How do I fix the purple flashing light on my BT hub?
How to fix the flashing purple light on a BT Hub
- Check the broadband cable. The flashing purple light suggests you’ve got no broadband connection at all, so the first thing to do is check everything is plugged in properly.
- Wait for activation.
- Unplug the modem.
- Check for a BT service outage.
- Contact BT support.
How do I reset my wifi extender?
Locate your extender’s Reset or Factory Reset button. The button is usually located on the extender’s side or bottom panel behind a small hole. Use a straightened paper clip or similarly sized object to press and hold the Reset or Factory Reset button until the Power LED blinks.
How long does a WiFi extender last?
If your situation is different, and you rely on your extender to provide internet access to important devices or parts of your home, then you may want to consider replacing it from time to time. There is no definite time frame for replacing a Wi-Fi extender, and one can last for ten years or more.
Which BT Broadband extender do you use?
The first is the BT Broadband Extender Flex 1000 Kit with wired AV1000 Powerline and pass-through socket. This is connected to the main BT Hub downstairs and a second is in the bedroom. No issues with these at all. The second set we have in the house is the BT Broadband Extender 600.
What is the BT complete wi-fi guarantee?
Complete Wi-Fi Guarantee BT sends additional discs to guarantee a reliable wi-fi connection in every room of your home. We’ll send you up-to three discs to ensure this. If you still can’t get a reliable wi-fi connection around your home we’ll give you a one-off credit of £100 off your next BT bill.
How do I contact BT connected support?
Monday to Friday 9.00am to 5.30pm Saturday 9.00am to 2.00pm By email: [email protected] If your product is out of warranty, please call the Technical Help and Support Desk on 0808 100 6116
Do I need to use a Wi-Fi extender with complete wi-fi?
Complete Wi-Fi cleverly switches from one Wi-Fi Disc to another to give you the strongest and fastest signal throughout your home, so you don’t need to use wi-fi extenders. We recommend you remove any wi-fi extenders before installing Complete Wi-Fi as they may cause interference and impact its performance.