How do you get a settlement figure from alphera?
You can obtain a settlement figure by logging into your MyALPHERA Finance account or calling our Customer Service Centre on 0370 5050 125. Depending on your agreement type, you might be able to withdraw from your finance agreement within 14 days of signing, by paying back the balance financed, plus any interest.
Who is alphera financial services?
ALPHERA Financial Services is unlike other car finance providers. As part of the BMW Group, we’re a motor company, not a bank. So our products and services are always developed specifically for vehicles, drivers and the motor trade, and nothing else.
Where can I find agreement number?
Your agreement number can be found on your welcome letter/email, just below the date, or any other communication sent by us. Click here to see an example letter. Alternatively, you should see this as your Direct Debit reference number on your bank statement, or in your online banking.
What happens if you have an accident in a car on finance?
If you crash a car on finance, you’ll need to go through your insurance company to cover the cost of repairs. This means you’ll also need to pay any policy excess if the claim is being made on your policy – for instance, if you were deemed at fault for the accident.
Who underwrites BMW Financial Services?
BMW Financial Services (GB) Limited trading as ALPHERA Financial Services, and ALPHERA Insurance Solutions. Company registered number: 01288537. Registered office: Summit ONE, Summit Avenue, Farnborough, Hampshire GU14 0FB. ALPHERA is a member of the same corporate group as BMW UK.
What is a settlement figure?
A settlement figure, when talking about car finance, is the amount of money you still owe on your loan or finance agreement, including interest. It might be important to know this figure if you need to sell or replace a car before your car finance agreement ends.
What is agreement number?
The Agreement number is found in the lower-right corner of each agreement. A letter may be added to indicate that an agreement was split into multiple agreements. The final six or eight numbers change when the agreement is reduced or extended. Be sure to use the agreement number on the most recently recorded agreement.
How do I find my black horse agreement number?
You can find this amount on the homepage of your online account. You can also find this amount in your copy of your agreement. At the end of your PCP agreement with us, you will be asked to make a Final Optional Payment. This amount is detailed in your agreement and on the homepage of your online account.
Can I return a faulty car on finance?
You are entitled to ask for a full refund from a dealer in the first 30 days after buying any product that proves to be faulty. This includes new and used cars. If you discover a fault with the vehicle after 30 days but within the first six months of purchase, you can request a repair or a replacement vehicle.
How do I contact BMW?
(800) 831-1117Bayerische Motoren Werke AG / Customer service