Does SSA agent?
We have agents who answer calls in answering sites and in the PC locations. All agents receive extensive training in the various programmatic areas administered by SSA including Retirement, Survivor, Disability, and Medicare benefits and Supplemental Security Income payments.
How do you call SS?
You can find the phone number for your local office by using our Office Locator. You can call our National 800 Number at 1-800-772-1213 between 8:00 a.m. – 7:00 p.m., Monday through Friday. Wait times to speak to a representative are typically shorter Wednesdays through Fridays or later in the day.
Is Social Security answering phone calls?
CONTACTING SOCIAL SECURITY We are available to assist you by telephone, mail, or at www.ssa.gov/agency/contact/ through the internet. Our toll-free number is 1-800-772-1213. Teleservice representatives are on duty to answer your calls between 8:00 a.m. and 7:00 p.m. Monday through Friday.
How long is Social Security on hold?
While the average wait time for Social Security’s 800 number was around 13.5 minutes in 2021, some months have had longer delays. In January, for example, the average wait was around 40 minutes.